Your website is one of the greatest tools in your marketing and sales arsenal. But it won’t stay that way on its own.
To make sure your website is always working for you (and not against you), it requires regular upkeep. The code should be debugged. Security threats have to be fended off. Content needs to be updated. There’s a whole slew of things that happen behind the scenes to give visitors of your website the very best impression every single time. Convergine makes sure that happens.
Downtime Calculator: Calculate Now
How Much Could an Outage Cost You?
|24/7/365 Website Uptime Monitoring||Included||Included|
|Malware Scanning||Every 12 hrs||Every 6 hrs|
|Malware Removal SLA||Ad-hoc, $150 per hour||Included. Within 12 hrs.|
|Daily broken links monitoring||Included|
|Disaster Recovery (from backup)||Ad-hoc, $150 per hour||Included|
|Nightly Offsite backups with 30 days rollback. Files and Database.||Included||Included|
|Nightly Cloud backups with 30 days rollback. Files and Database.||Included||Included|
|Staging site setup - for testing updates, before updating live sites||Included||Included|
|WordPress core updates||Bi-weekly||Weekly|
|Customer Support||Ticketing System||Personal Manager|
|Incident response through email / tickets / calls during business hours (M-F, 9am - 6pm) ***||From 2 hrs. during business hours, depending on severity level.||From 30 min. during business hours, depending on severity level.|
|Incident response through email / tickets / calls outside of business hours and holidays||Ad-hoc only, $250 per hour. Subject to availability.||From 2 hrs., depending on severity level.|
|Business Flows Monitoring||See Application Monitoring Plans||See Application Monitoring Plans|
|Get Started||Get Started|
How we cover your business
Preventing problems before they happen
allows your users to continue having a seamless experience interacting with your company’s website.
This is invaluable for your business’ growth and success. Regular maintenance of your website will mean users never encounter an error or bug that could have them casting doubt on your business’ ability to care for their needs.
In a customer’s eyes, how your business’ website functions and responds will equate to your business’ ability to support their needs.