One of the things that’s often difficult for businesses to manage on their own is hardware and software.

But that’s why you’re in business to do what you do and why you delegate tasks like infrastructure management to trusted experts like Convergine. The equipment your website, web or mobile applications run on requires careful oversight and hand-holding to ensure it runs as efficiently as possible. Convergine does more than just watch over your server though.

Downtime Cost Calculator:

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Services Include
24/7/365 Server Monitoring Included Included
Server Security Patching Included Included
Disaster Recovery (from backup) Ad-hoc, $150 per hour. Included
Firewall (WAF) Included
Customizable WAF policies (OWASP 3.0) Included
DDoS protection Included Included
Nightly Offsite backups with 30 days rollback. Files and Database. Included Included
Nightly Cloud backups with 30 days rollback. Files and Database. Included Included
Knowledge Transfer Included
Customer Support Ticketing System Personal Manager
Incident response through email / tickets / calls during business hours (M-F, 9am - 6pm) *** From 2 hrs. during business hours, depending on severity level. From 30 min. during business hours, depending on severity level.
Incident response through email / tickets / calls outside of business hours and holidays Ad-hoc only, $250 per hour. Subject to availability. From 2 hrs, depending on severity level.
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How we cover your business

Our SLA ensures that there’s someone there, monitoring your servers carefully, ready to hop in and optimize resources and make adjustments or repairs when they’re needed.

Saas / Application

Guaranteed availability of our team to address support requests as a first priority.
24/7/365 servers monitoring and protection.
Enhanced backup policies.
Close monitoring of infrastructure uptime and all activity around it.
Quick incident's response time: within or outside business hours.

allows your users to continue having a seamless experience interacting with your company’s online infrastructure whether it’s a website, internal business applications, e-commerce, customer portals or emails. Managed IT means you don’t have to know everything about IT.

IT should not distract you from focusing on your business and your core strength. You just need to know it works and there is a trusted partner behind who you can rely on.

As a continuation of your team, we watch your back from a technology perspective proactively monitor and maintain your infrastructure.

Ready to get started?

Then, fill out the form or use our project planner, telling us a bit about what you’re looking for, and we’ll be in touch soon.