Government and public programs

Government websites that survive procurement and then survive use

Public sector work has two hard parts: getting through procurement and accessibility requirements, and building something a small municipal team can actually run afterwards. Six projects for municipalities, economic development departments, and provincial programs.

6government and program projects
AODAWCAG 2.1 AA as standard
95%client retention
63%

of visits reach a program or service page

98%

of pages meeting the accessibility standard

−24%

bounce rate on program and service pages

Aggregate results across recent redesign projects.

What we keep seeing

Built for the launch, not for the four years after it

Public sector sites are usually procured as a project with a fixed end. The vendor delivers, the contract closes, and a communications team of two inherits a platform they did not choose and cannot change. Three years later the content is stale and the accessibility conformance the procurement demanded has quietly lapsed.

The other half is that these sites carry real service load — directories, program applications, event registration, calculators. Those are applications with a website around them, and treating them as brochure pages is where the trouble starts.

The recurring issues
  • AODA conformance met at launch, then eroded by every new page
  • Small communications teams blocked by a rigid CMS
  • Directories and program applications treated as static pages
  • No owner for the platform once the delivery contract ends
How we help

What we build for public sector clients

Municipal departments, economic development programs, and provincially funded initiatives.

Program and department websites

Craft CMS builds structured so a two-person communications team can publish without a ticket queue.

Directories and searchable databases

Business directories and program listings people can actually filter — as we rebuilt for Tillsonburg.

Calculators and application tools

Interactive tools where the public enters data and gets a result, built as real applications with the maths documented.

AODA and WCAG 2.1 AA

Accessibility built into the work and re-checked as the site changes, not certified once and forgotten.

Ongoing operation

Hosting, patching, and changes after the project closes — the part that public sector procurement usually leaves unassigned.

Why this model fits the public sector

The problem is what happens after the contract closes

01

Someone still owns it in year three

Most public sector sites decay because delivery and operation were procured as one thing and only delivery actually happened. We keep operating.

02

Accessibility stays conformant

AODA is an ongoing obligation, not a launch certificate. Every new page can break it, which means it needs continuous checking.

03

Small teams stay unblocked

A municipal communications team of two needs to publish a notice today. The CMS is built for that, and we are here when something is genuinely beyond it.

04

Public records deserve continuity

Program pages and directories are public infrastructure. Continuity of the team that built them is worth more than a lower first-year price.

Client words

Not just clients. Partners and friends!

The work that the Convergine team is doing is nice. I like they take such direct feedback and make quick updates. Jane and the designer are doing a fantastic job.

Steve Arentzoff
FlexPay

Convergine is a superhero — 10 million star review. You and the team are simply the best. Always making our wildest visions come to life in a way that works.

Kelsey Harrison
My Main Street

We are very happy with the services that Convergine has provided us with. The team is responsive, professional, and a genuine pleasure to work with.

Audrey Miron
Innovaderm

I've managed full-cycle project deployments for years, and this team consistently delivers high-quality solutions on time. Great to work with.

Ian Millar
Health Futures

It was a great experience to work with you personally and with the whole team. Professional, attentive, and always delivering above expectations.

Diane Lanthier
MRDI

Digital tools to start your journey

AI REPORT
AI REPORT

Is your website in good health?

Run a quick diagnostic to uncover issues holding your site back.

AI CALCULATOR
AI CALCULATOR

How much might it cost to design a website?

Get an instant ballpark estimate based on your goals and features.

QUIZ
QUIZ

Do you need a custom web app or a SaaS platform?

Answer a few questions and get a clear recommendation.

CALCULATOR
CALCULATOR

How much could an outage cost your business?

Calculate the real financial impact of downtime in seconds.

Questions public sector teams ask us

We build to WCAG 2.1 AA, which is the standard AODA sets for Ontario organizations. We also run accessibility audits on sites we did not build.

Yes. We have delivered for municipal departments and provincially funded programs, and we are comfortable with the documentation, scope definition, and reporting that comes with it.

We can host in Canada where residency matters. Tell us the constraint early, because it affects architecture, not just a setting.

Yes. Searchable directories, program applications, and public-facing calculators are a normal part of this work — see the emission calculator we built for PDAC.

That is the part we would rather not leave open. We stay on to host, patch, and change the site, so the platform does not become an orphan the year after launch.

Next step

Talk to us before the RFP closes

A short conversation about scope and accessibility obligations usually saves more than it costs — even if the work goes elsewhere.

Start a conversation