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Create more meaningful and profitable customer relationships with the right e-commerce solutions

The modern consumer expects a lot from the online shopping experience. Easy product discovery. Personalized recommendations. Quick and pain-free order fulfillment.

With a high-performance e-commerce solution built by Convergine, expect your store to attract more shoppers, increase sales, and build a loyal base of customers.

Let’s talk how our team can help with your project

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Meet your customers where they are with omnichannel e-commerce

These days, shoppers can discover a store, read product ratings, make a purchase, and communicate with a store through half a dozen channels.

This is why our e-commerce development process revolves around creating the perfect marketing and sales solution for your store — exactly where your customers want it to be.

Industries we work with

We have in-depth experience developing custom solutions that accelerate innovation and growth for companies across a variety of industries:

Wholesale and retail

Food and beverage

Fashion

Manufacturing

Healthcare

Automotive

And more

Expect a winning combination of features for your e-commerce store

No two stores are the same, but there are certain elements needed to make every e-commerce solution successful. We take these critical features into consideration as we build out a strategy for your online brand:

Merchandising

Personalization
Product information
Pricing & promotion
Search management

Order management

Order & reservation
Store fulfilment
Real-time tracking

Customer care

Customer service
Queries & feedback
Claims & returns
Tech support

Streamline customer and order management with third-party integrations

In order for e-commerce companies (of any size) to effectively compete in the market, they need to streamline their backend processes with third-party integrations. So, we don’t just develop e-commerce solutions. We make sure they seamlessly integrate with solutions that turn your shoppers into customers and, eventually, loyal brand enthusiasts.

CRM & marketing

Customer insights & segmentation
Loyalty programs
Campaigns

Supply chain

Shipping & delivery
3PL & 4PL management
Returns and refunds (reversed logistics)
Warehousing & storage management

Finance

Billing & payments
A/R & A/P
Taxation
Refunds

What a successful e-commerce strategy should include

Having built e-commerce solutions for over a decade, we’ve watched as the space has evolved from selling through a single storefront to something much more complex. That’s why our e-commerce development strategy and process is so robust:

Order management

Marketing & promotions

Analytics & reporting

Inventory management

Product management

Order management

Customer management

Search engine optimization

How we work

e-Commerce development — not unlike traditional web development — requires a carefully calculated approach. Here’s what you can expect when you work with Convergine:

01

UX and UI Design

Once we’ve assessed your needs and established the goals for your project, we set to work in designing a fully responsive, omnichannel e-commerce solution. The end result is an attractive and intuitive shopping experience that customers will be excited to buy from.

02

Development

With the interface mapped out and designed, our highly experienced development team gets to work. This goes beyond just turning designing elements into code. Our developers program your e-commerce site or app for speed, SEO, cross-browser compatibility, and more.

03

Integration

You don’t just want your e-commerce website or app to be a standalone storefront. You want it to be a powerhouse of marketing and sales activity. Our developers ensure that your solution seamlessly integrates with third-party apps that streamline how you manage orders, interact with customers, fulfill orders, and more.

04

Support

Once your store goes live, we’re not just going to shake hands and wish you luck. Our customer support team will be there around the clock to help you with any issues you face — software updates, bug troubleshooting, downtime, and anything else that requires our technical expertise.

The technology powering your e-commerce solutions

There are a great many e-commerce platforms available today. And like the solutions we develop for our clients, we custom-select e-commerce tools based on what our clients need. Be it Craft CMS, Magento, Shopify, or WooCommerce, we make sure the selected platform gives you the greatest chance to succeed.